Service & Support

Our clients know that they can have complete confidence not only in their purchase, but also in the company that stands behind it. NRN Groups service and support practices are held to the same high standard we expect from our vendors and partners.

Our service includes:

Expert advice on the product that best suits your requirements.

All projects catered for from new installations to refurbishments and upgrades.

Assistance with site surveys and accurate planning of your required solution.

Shipping and transportation logistics of all products to your nearest port or airport.


Advice on optimal use of all products.

All equipment (excluding batteries) comes with a one year manufacturer’s warranty.

Support and advice for years to come.

Guaranteed provision of spare parts, keycards and other consumables.

Technical support available whenever you need it through our 24 hour, 365 day a year telephone support service.

Software support.

Upgrading of products and software.

Personalised keycard design.